The shipping cost when checking out is the cost of standard shipping. The purchase amounts do not include duties and local taxes in the destination country; we have no control over these charges, nor can we predict what they may be.

We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase. We will not be able to cancel an order if it has already been shipped.

* If you refuse the parcel upon delivery or if the parcel is unclaimed, the fees incurred for the return of the parcel (duties, taxes, and return fees) will be payable by you before re-delivery can be arranged.

** If the shipping information that you provided does not match your identification card, the customs of the destination country will not permit the import of this shipment and will assign the shipment for return to the original dispatch point. In this case, we will be unable to provide any further assistance, and any incurred fees will need to be fully covered by you.

Returned-to-senderĀ  packages will be restocked and you will be issued store credit in the form of Points minus the return shipping charge and the initial shipping charge.

Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. Lane JT cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimize any potential delays.
– For Middle East countries: 6-10 working days.
– For East Asian and Southeast Asian countries: 3-6 working days.
– For European and American countries: 5-8 working days.

Kindly contact us via Instagram @LANEJTVN in case of immediate necessity or for more information about delivery time.

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